Business-to-business (B2B) marketing is different from business-to-business (B2C) marketing. You still sell products to people, but experience shows that the difference between these two types of markets is deep.
B2B When marketing to a company, you will find that the company is working hard to streamline the purchasing process to save time and money. It often explains why B2B purchases are logical and why consumer purchases are often emotional. It is true that the selling cost of the
B2B market can be higher than that of the B2C market. The easiest way to explain this is that B2B transactions often have more considerations, more people involved, and more decision-makers. B2B customers often need to show the rate of return on their purchases.
B2B Marketing At
B2B Marketing, we want to focus on product logic and its capabilities. Buying decisions contain little or no personal feelings, so you need to focus on understanding the buyer and how the buyer works within the scope of the company's procedures. What is her role What is important to you?
This type of marketing aims to get people to use the product rather than the product itself. Please be more thorough in marketing materials. The most effective message focuses on how a product or service saves time, money, and resources. What kind of return on investment can buyers expect from a purchase?
For example, imagine your company sells productivity software. Most importantly, when marketing it to a company, you need to be able to show potential customers that you can save money in the form of time by using the software. Software users can use the software to streamline their work, allowing employees to do more in the same amount of time. Expect the sales process to include a detailed demonstration and testing phase, as this is likely to be an important purchase for most companies that require multiple software licenses and proper training.
B2C Marketing
When marketing to consumers, we want to focus on the benefits of our products. Your decision is more emotional. Consumers also differ in that they demand different distribution channels for convenience. Consumers are likely not very interested in long marketing messages and want a straightforward understanding of the point.
Consumers are reluctant to work to understand your interests. Instead, they want you to clearly show their benefits. For consumers, your message should be simple and easy to understand. Consumers also have a much shorter purchasing process than companies. You can shop within minutes to days.
Your most effective marketing strategy focuses on the results and benefits of your product or service. Customers will want to know more about how a product or service helps them and the benefits they bring to them personally. Focus on the problem or problem you are trying to solve.
Consider again the productivity software example. Consumers want to know how software makes their lives easier. If it includes a calendar feature, how will it be easier to enter information and how will it sync with family phones, laptops, etc.? The customer in this example does not want a return. They are simply looking for software that makes life easier without becoming too complicated.
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